Get access to latest and updated syllabus of PIPFA Level 3 Business Communication and Report Writing now. Here you will find detailed course content or syllabus of PIPFA Level 3 Business Communication and Report Writing for upcoming attempt.
Unfortunately, PIPFA does not publish it’s own study text. But you need not to worry as you can use study texts of ICAP and/or ICMAP. You will have the advantage on other students. The reason being ICAP and ICMAP study texts are comparatively more difficult than the books recommended by PIPFA examination body.
Syllabus GRID:
Here is the grid for syllabus of PIPFA Level 3 Business Communication and Report Writing.
| GRID | WEIGHTAGE |
| Fundamentals of Business Communication | 20 – 25 |
| Inter-personal and intra-personal skills | 20 – 25 |
| Written Business Messages | 20 – 25 |
| Electronic Communication | 10 – 15 |
| Precis and Report Writing | 15 – 25 |
| Total | 100 |
Course Outline:
The course outline for syllabus of PIPFA Level 3 Business Communication and Report Writing for upcoming attempt gives an overview of the course .The detailed Syllabus of PIPFA Level 3 Business Communication and Report Writing for upcoming attempt is given below the course outline section.
Fundamentals of Business Communication:
- Definition, Goals, Patterns and Channels of Business Communication
- Information needs, Components of Communication Process, Methods, Barriers
- Formal and Informal Communication and different Types of Communication networks
- Seven C’s of effective communication
Inter-Personal and Intrapersonal Skills:
- Axioms and purposes of inter-personal communication
- Forms of communication
• Oral communication
• Written communication Listening skills
- Non-verbal communication
- Ethics in inter-personal communication
- Basic aspects of intra-personal (self-concept, perception and expectation)
Written Business Messages
Objectives and key elements of written business messages
- Letters
- Memos
- Circulars
- Agendas
- Minutes
Electronic Communication
- Key Terms Introduction
- Video Conferencing
- Websites
Precis and Report Writing
- Precis Writing
- Introduction to Business reports (objectives, common types, contents, process)
- Short Business Report
- Long report
Detailed Syllabus Contents:
The detailed syllabus of PIPFA Level 3 Business Communication and Report Writing for upcoming attempt is given below.
Fundamentals of Business Communication:
- Define business communication
- Describe with simple examples the goals, patterns (formal and informal), and channels of business communication.
- Define communication process
- Explain and illustrate the components of the communication process, namely: context, sender, message, medium, recipient and feedback
- Identify the information needs of the organization and its sources, levels and usefulness for effective communication
- Explain with simple examples the barriers to effective communication
- Describe different methods of communication and also state its appropriate medium
- Classify different types of communication networks and describe their influence on the communication process within an organization.
- Describe with simple examples the seven C’s of effective communication
- Identify weaknesses in a given simple communication process applying the Seven C’s
Inter-Personal and Intrapersonal Skills:
- Identify the axioms of interpersonal communication
- Specify the purposes of interpersonal communication
- Determine the role of stereotypes in the communication process
- Identify the role of communication conflict in intercultural relationships
- Explain the key ways to improve interpersonal skills
- Identify the elements and traits of ethics in interpersonal communication.
- Identify forms of non-verbal communication including facial expressions, posture, gestures, eye contact, voice and touch
- Explain the uses of non-verbal messages.
- Develop an awareness and appreciation of the importance of intra- personal communication
- Identify the basic aspects of intra-personal communication including self-concept, perception and expectation.
Written Business Messages:
- Classify the types of business letters and circulars
- Determine the qualities of an effective letter and circular
- Describe the different components of business letter
- Explain the salient features of persuasive letters and circulars
Electronic Communication:
- Explain the main features and practical use of social networking forums, blogs, podcasting, discussion boards, messaging, video conferencing and email
- Discuss the benefits and limitations of various types of electronic communication.
- State meaning, types and services of web hosting.
Precis and Report Writing:
- State the meaning and purpose of a short business report
- Describe the contents of a business report
- Differentiate between different types of reports
- Explain the contents of different types of reports.
